Haus of Elrow, LLC
Policies & Terms of Service
Effective Date: January 2025
By booking photography services, starting social media services, submitting payment, or otherwise engaging Haus of Elrow, LLC (“Agency,” “Photographer,” “we,” “us”), you acknowledge that you have read, understood, and agreed to the following policies and terms.
Photography Policies
Booking & Retainers
A signed agreement and non-refundable retainer are required to secure your session date. Dates are not considered booked until payment is received. Remaining balances are due prior to or on the date of the session unless otherwise stated.
Sneak Peeks
Sneak peek images are provided for all sessions and delivered within 24–48 hours.
Delivery Timelines
Mini Sessions: Final gallery delivered within 2 weeks. Family Sessions (up to 2 hours): 4–6 weeks.
Family Sessions (more than 5 people): 4–6 weeks. Extended family sessions may vary based on scope. Weddings: Final gallery delivered within 8 weeks.
Editing & Artistic Style
Haus of Elrow maintains full creative discretion over editing style and final image selection. Raw images are never delivered.
Image Editing & Alterations
Clients agree not to edit, alter, retouch, apply filters, or modify images in any way, including through third-party apps or AI tools. Unauthorized edits may result in revocation of usage rights.
Image Quantity
Image counts vary based on session conditions. Quality is prioritized over quantity.
Client Responsibilities
Clients are responsible for punctuality, cooperation of subjects, and group management. Delays caused by clients do not extend delivery timelines.
Cancellations & Rescheduling
Cancellations within 48 hours result in forfeiture of the retainer. One reschedule may be allowed at Photographer discretion. No-shows are non-refundable.
Copyright & Usage
Haus of Elrow retains full copyright. Clients receive a personal-use license only. Commercial use requires written permission.
Limitation of Liability
Liability is limited to the amount paid for services rendered.
Social Media Services Policies
Scope of Services
Services are limited to those outlined in the selected package or written proposal. Additional work is billable.
Content Approvals & Delays
Clients must approve content within 24–48 business hours. Delays release Haus of Elrow from responsibility for missed schedules.
Communication
Standard response time is 24–48 business hours, Monday–Friday.
Payment & Termination
Services are billed in advance. Month-to-month services require 30 days written notice.
Ownership & Intellectual Property
Content remains Haus of Elrow property until paid in full. A limited license is granted upon payment.
No Guarantees
No guarantees are made regarding growth, engagement, or revenue.
Platform & Third-Party Risks
Haus of Elrow is not responsible for platform outages, bans, or third-party failures.
Governing Law
These policies are governed by the laws of the State of Arizona, with venue in Pima County.
Agreement to Policies
By engaging Haus of Elrow, you confirm acceptance of these policies.